Support and orders

Tickets, installs and account access.

Use Discord for fast support or email for account issues. Licenses are checked before download access is opened.

Order flow

  1. Open a Discord ticket with your server name, map and current mod list.
  2. Confirm the license, payment method and server-side access.
  3. Add your server IP, download the files and install the release.

Contact links

Discord is the fastest route for orders and install help. Email is kept for receipts, account recovery and license questions.

Account notes

How does server access work?

Each paid mod can be linked to one or more server IPs depending on the license. The server-side files only work for approved servers.

Where are purchased mods?

Purchased mods appear in the Download page after the account has access. Locked releases are not shown there.

Can I sign in without Discord?

Yes. Email access can be used for customers who do not want to use Discord.